Unleashing the Potential of Processes, People, and Technology

In this podcast episode, meet our guests Manish Gupta, CFO of HTOO Hospitality, and Ganesh Ranganathan, CEO of Integra Global Solutions, as they engage in a dynamic conversation on the topic of "Unleashing the Potential of Processes, People, and Technology."

In this episode, you’ll cover:

• 03:51 - Streamlining Financial Processes: Explanation of how accounting and finance processes are centralized in the capital city and the use of a centralized ERP system to standardize procurement and ordering processes.
• 07:25 - Effectiveness of Technology Implementation: Comparison of the process before and after implementing an ERP system, highlighting the improved data alignment, analysis capabilities, and efficiency in generating reports.
• 11:46 - Onboarding and Training Processes: Explaining the onboarding process for new staff, including video training and regular refresher courses.
• 19:44 - The benefits of implementing ERP: Highlights of implementing ERP, including quicker closing process and standardized reports.
• 20:50 - Using ERP for data analysis: Using ERP for menu engineering reports and revenue segmentation to identify weaknesses and optimize processes.
• 22:01 - The importance of people in technology implementation The key role of people in utilizing technology effectively includes challenges and resistance to change.

Podcast Summary:

In this podcast episode, Ganesh Ranganathan discusses with Manish Gupta, the CFO of HTOO Hospitality, a hotel company in Myanmar. Manish discusses the processes followed by the hotels to ensure optimization and standardization, as well as their centralized accounting and finance department.

They also talk about the communication channels used by HTOO Hospitality, with a focus on using Viber as the official channel of communication. Manish explains the onboarding process for new staff members and the implementation of ERP in the company, highlighting the improvements it has brought. He emphasizes the importance of people in utilizing technology effectively and the need for training and overcoming resistance to change.

About our Guest:

Manish Gupta holds 15+ years of hotel management experience and excels in risk assessment, business planning, marketing, and customer experience. He's a compassionate leader who makes tough decisions with empathy. Manish has a track record of successfully managing finances, using creative sales and marketing, and maintaining top-notch service and staff morale. He's implemented ERP systems, and training programs, and advocates for lean management and innovative growth strategies.

About our Host:

Ganesh Ranganathan is the President and founder of Integra Global, a leading accounting outsourcing company. Ganesh is a seasoned executive with more than 25 years of experience in the accounting outsourcing industry.

Ganesh is committed to creating a supportive work environment that fosters creativity and innovation, and he is passionate about delivering exceptional customer service in the accounting industry.